Claude Richard, Ph.D., M.A. (psychology)
Marie-Thérèse Lussier, M.D., M.Sc. (psychology)
Denis Roberge,M.Ps. (psychology)
Justin Gagnon, M.A. (sociology), B.Sc. (psychology/sociology)
Pascal Nadeau, B.Sc. (psycho-sociology)
Laurence Richer-Lemay, B.Sc. (language sciences)
Jean-François Allaire,M.Sc., and Marie-Christine Stafford,M.Sc., M.Sc., statisticians at the Groupe de consultation en statistique, Montreal
Djamal Berbiche,Ph.D., statistician with the primary healthcare research team at the Centre de santé et de services sociaux de Laval
Claude Richard, President and CEO - Creative processes, promotion
Claude Richard is the head researcher at ELL and an associate member of the primary healthcare research team for the Centre de santé et de services sociaux de Laval (Quebec, Canada). Ever since completing his graduate studies, he has concentrated on communications in therapeutic settings (intially, family therapy). In the early 1990’s, he undertook a review of the methods used to analyse doctor-patient communications in collaboration with Marie-Thérèse Lussier. After getting training on codification methods applied to medical interviews, they produced a French translation and adaptation of the Roter Interaction Analysis System (RIAS). Claude then developed a program to run the coding system, initially to use it for a research project being conducted by Marie-Thérèse and following that for other ELL research collaborations for which it was regularly used and updated. This experience encouraged Claude to develop a broader communication analysis method, specifically designed to take the content and development of the doctor-patient exchanges into account. He developed and validated this method, Medicode, based on a body of over 450 clinical interviews, as the core of his doctoral thesis which he completed in 2004. Claude is the contact person for more information about developments regarding the application of Medicode, but his expertise in healthcare communications is not limited to this alone. He has been collaborating since 2008 on the DaVinci project, conducting an evaluation of the implementation of a chronic care information management system used by primary care interdisciplinary teams.
Marie-Thérèse Lussier, Vice-President - Operationalisation, communication
Marie-Thérèse Lussier works at ELL as an expert advisor in healthcare research and communication. She is an associate professor at the Department of family and emergency medicine of the University of Montreal and a member of the primary healthcare research team for the Centre de santé et de services sociaux de Laval (Quebec, Canada). She practices medicine at the Laval Family Medicine Group. She is also the director of the Quebec branch of the Canadian Primary Care Sentinel Surveillance Network or CPCSSN. Marie-Thérèse is a recipient of the Canada’s Family Physicians of the Year: Reg L. Perkin Awards for Quebec in 2007.